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General Information |
| Brokerage name: Patagon.com
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| Minimum account size: < $1000
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| Base commission rates: $11-$14
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Brief explanation of margin rates, if applicable:
Patagon offers competitive margin rates based on the Broker Call Rate.
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| This brokerage has been in business for: < 2 years
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| Primary type of broker: Stocks, Options, Bonds
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Brief description of services offered:
Patagon offers stocks, bonds, options, mutual funds, and IRA's. Customer Now, is a live interaction via the internet with a licensed securites representative using push technology. Patagon University is an excellent educational tool that allows you to learn about the market.
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Account Information
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Types of trading accounts offered:
| Phone (touch tone) Discount Broker
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On-Line Discount Broker
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| Customers online account information is updated: Up to the minute
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Types of trades offerered:
| Stocks
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Bonds
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Mutual Funds
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Options
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| Indices
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| Other trade types: IRA's
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Types of quotes offered to customers:
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Execution methods offered:
| Online Broker(trade desk)
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Broker
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Exchanges covered:
| Alberta Stock Exchange
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American Stock Exchange (AMEX)
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CBOE-Chicago Board Options Exchange
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Hong Kong Stock Exchange
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| London Stock Exchange
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Montreal Stock Exchange
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NASDAQ
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New York Stock Exchange (NYSE)
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| Pacific Exchange
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Philadelphia Stock Exchange
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Tokyo Stock Exchange
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Toronto Stock Exchange (TSE)
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| Vancouver Stock Exchange
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| Setup or initial costs to set up an account: Depends on type of account
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Features
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Types of services offered to customers:
| Technical Analysis
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Fundamental Analysis
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Advanced- charts & graphs (technical indicators, ability to change parameters, etc.)
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Head line news
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| Unique proprietary stories and news coverage
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Checking account, debit card, credit card
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Ways customers can access their trading account:
| Internet
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Telephone
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Broker
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| Allow stop, limit, and stop limit orders? Yes
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| Charge extra for stop, limit, and stop limit orders: No
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| Offer 24 hour customer support: No
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| Offer tax planning advice: No
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Additional Comments
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Special features included in the service are:
Patagon is one of the most research content packed sites on the web today. All of our customer service representatives are Licensed brokers. We offer live customer service via the internet with a broker using instant messaging and push technology.
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This broker's service is better than the competition in these areas:
We have taken the top four complaints with the online investment industry and addressed them properly. Patagon has extensive research, live customer service via the internet, an excellent trading platform and customer education.
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Types of security precautions taken for customers:
We have properly trained our customer service representatives so that they may assist you better. Each one is a licensed securities representative. We also have provided our customers with a secure site.
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Communications during systems failures has been assured through:
Patagon offers many methods of communication. We offer two telephone lines, fax, e-mail, and our live customer service via the internet. All of these methods of communications are secured by backup systmems. These systems are safeguarded and are tested on a regular basis to assure overall system quality.
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The major plans for upgrading the current level of trading service are as follows:
Patagon will continuously offer new research tools and instruments that will give our clients they edge they need to properly manage their portfolio. At Patagon we listen to our customers. Customer service is our number one priority. Patagon will continuously upgrade their systems and provide our clients with latest technology to better assist their needs.
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